Customer Service

For personalized assistance, please contact us via email. Our family-owned and operated business is committed to promptly responding to all inquiries within 24 hours or sooner. Please reach out to Berkshire Diamonds and Design and request to speak with Pamela.

We are dedicated to addressing your questions and providing a superior diamond and jewelry purchasing experience, whether online or in our store. Excellence in service is our top priority.

Highly Personalized Service

The customer service team at Eye for Gems & Berkshire Diamonds and Design, are dedicated to assisting you in making informed purchasing decisions. Whether you are shopping for a diamond engagement ring, a gift for a loved one, or a unique piece of jewelry, we are committed to delivering exceptional value and meeting your specific needs and desires.

Customer Service Hours

Monday – Sunday: Email within 24 hours.

Email Us

Our store is located at:

Berkshire Diamonds and Design

15609 W Bell Road, 108

Surprise AZ 85374

Hours: Tuesday – Friday, 10-6 Saturday 10-4 Closed Sunday & Monday

623-248-5157 Ask for Pamela