FAQ

Do we charge sales tax?

Currently, sales tax is charged.

Will I get the quality that the diamond description states?

All GIA diamonds will be shipped with the GIA certificate of authenticity. Any item that contains a diamond, whether it is a certified or a non-certified diamond it will come with an appraisal. This is the retail replacement value of the product. This is for Insurance purposes.

Is the quality of the diamond guaranteed?

All our diamonds are certified by gemological laboratories recognized and respected throughout the industry. All non-certified diamonds are graded by our gemologist. A diamond can have lower clarity and color but still shine as it is the cut of the stone that makes it sparkle.

Am I really getting a fair price and value?

The Internet gives you the opportunity to research and find the best value for a specific diamond with just a touch of a button. We urge you to compare exactly similar stones in size, shape, clarity, color, and measurements. The slightest difference causes the price to fluctuate. We are certain all of our diamonds are priced to match and beat the competition. There are no two diamonds alike. Each diamond has its own footprint. Email us for any questions.service@eyeforgems.com or service.berkshirediamonds@gmail.com

Where can I see what you have to offer?

We have 1000’s of castings that you can view in our Shop Eye for Gems Collection or Shop Berkshire Jewelry Collection or send us an image and we are happy to see what we have available as close as possible to what you are looking for.

Policy on Conflict Diamonds

We only purchase diamonds through the largest and most respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict. Most diamonds are mined in NW Territories. The Kimberley Process, adopted into U.S. and Canadian legislation, requires manufacturers to comply with a lengthy procedure that closely tracks, ships, and receives each diamond, documenting each step so as to monitor the stones’ origin. Diamonds that we offer for sale are procured from legitimate sources not involved in funding conflict and comply with the United Nations resolutions set forth by the Kimberly Process procedure

How to care for my jewelry?

We recommend that you have your setting checked every six months to make sure the stone hasn’t been knocked loose, especially if it is particularly large. Prongs bend when even the slightest knock happens. Be sure to insure your jewelry, we all know it’s irreplaceable. However, it’s important to have insurance just in case. Most insurance companies will include your ring under your homeowner’s insurance although you can always have it insured it separately if you wish.

Coldwater may shrink your fingers just enough to loosen the ring from your finger. While platinum can withstand virtually any chemical, experts advise not to expose gold or silver rings to the harsh chemicals found in swimming pools and spas — the bands can become severely discolored over time.

Playing sports. Holding anything tightly is particularly not good for a ring. As for taking your ring to the gym, lifting weights with it on can also be hazardous.

Gardening. It is possible to chip your diamond or knock the setting loose while doing heavy yard work.

Cleaning house. Harsh chemical soaps or cleansers can damage the ring. It’s also a good idea not to wear your ring while doing the dishes.

Does all my jewelry have a metal stamp?

Jewelry manufacturers in the United States must inform the consumer about precious metal content, but the content doesn’t actually have to be stamped on the piece. It can be on the appraisal accompanying the item, on a hangtag or packaging component, or on the invoice or receipt for the purchase. If a pendant is sold without a chain, it may not have a stamp of metal. If an earring is sold without a back it may not have a stamp of metal. The chain and the earring back have the stamp of metal.

What is minimum total carat weight?

Minimum total carat weight is the combined minimum carat weight of all the diamonds in a piece of jewelry or the minimum of the weight of a single stone. The actual diamond you purchase may weigh slightly more or less than the fractional weight or decimal specified. Money is saved if a 6.5mm 1.0ct diamond weighs .96ct – but it’s the same millimeters as the 1.0ct but weighs slightly less, but not noticeable in size. The Federal Trade Commission has strict guidelines about the range of carat weight that a fraction can represent. The chart below outlines acceptable ranges for carat weights expressed as fractions.

1/4 carat total weight of 0.23 to 0.28 carats
1/3 carat total weight of 0.29 to 0.36 carats
1/2 carat total weight of 0.46 to 0.55 carats
3/4 carat total weight of 0.70 to 0.79 carats
1.0-carat total weight of 0.96 to 1.05 carats
1 1/2 carats total weight of 1.45 to 1.53 carats
2.0 carats total weight of 1.96 to 2.04 carats